Sometimes the role, the company, and the ad are good, but the compensation and benefits are not strong enough to attract the level of candidate the client wants.
This is the hiring market doing what the hiring market does.
Candidates compare opportunities. They look at pay, benefits, stability, commute, flexibility, and whether the job feels worth the move.
And with sales roles, they also ask one very practical question:
What is the guaranteed base?
Because candidates do not know us yet. They do not know if the commission plan we’re advertising is real, achievable, or just optimistic ad language. There are enough click-baity, vague and inflated job postings out there that good candidates have learned to be skeptical.
Fair enough.
Candidates anchor themselves in the base salary
For most roles, candidates anchor themselves in the base salary.
If an ad says:
$65,000 to $90,000+
that may be accurate. But many candidates immediately wonder:
“What is actually guaranteed?”
“How much of that is commission?”
“Is the upside actually achievable?”
“Is this one of those jobs where the real pay is much lower?”
A published base salary builds trust faster because it gives the candidate something concrete.
Case study: Pennsylvania Residential Sales Associate
Stating a base salary in the ad instead of a range increased the quality of the candidates immediately.
The original RSA ad listed compensation as a range:
$65,000–$90,000+
The numbers were reasonable, but the original ad did not clearly publish the base salary.
After eight weeks and $1,152 in Indeed sponsored ads, there were no solid candidates.
Then we changed the compensation language to:
$60,000 base salary + commission
After that change, the client spent $520 in Indeed ads, saw a 25% increase in applications, and, more importantly, the candidates were more senior.
A solid RSA was hired within three weeks.
The opportunity did not change dramatically. The clarity did.
Case study: Georgia Commercial Sales Associate
We started with a stronger offer right away and had dozens of qualified candidates immediately.
$60,000 base salary + commission
This was for a prospecting, hunter-style Commercial Sales Associate role.
The response was immediate. The client had so many senior candidates that we turned the ad off within a few days after spending only $184 on Indeed sponsored ads.
The role was filled within four weeks.
That is what can happen when the offer is strong and clear from the beginning.
Case study: Texas Office Associate
Adding a health insurance stipend attracted better candidates:
A Texas client was hiring for an Office Associate role where the main responsibility was QuickBooks. We needed someone detail-oriented who could handle invoicing, payments, customer information, and financial accuracy.
For four months, the applicant pool was mostly junior candidates.
The company did not offer health insurance, which was limiting the pool. So we added a health insurance stipend to the Indeed ad.
Within two weeks, the client had a few strong candidates to choose from.
The final candidate specifically said health insurance was the deciding factor for him.
Small change. Big difference.
Case study: South Carolina sales role
Advertised base salary was too low.
Compensation: $65,000–$90,000+
Base salary: $30,000 + uncapped commission + bonus opportunities
The ad ran for eight weeks with $1,418 in Indeed sponsored ad spend.
The issue was likely the low published base salary. Even if the total compensation was realistic, a $30,000 base can make experienced candidates see the role as risky.
The client was not willing to raise the base salary, so we removed the low base from the ad and kept the broader $65,000 to $90,000+ range.
Would it likely have been better to increase the base and publish that stronger base?
Probably.
But even removing the weak base helped. Within three weeks, the client had two solid candidates to choose from.
Using a Training Base to Support Early Success
Clients often worry that a salesperson will get comfortable on the base salary and lose motivation to sell. This is fair.
The key is to frame the base as a training salary for the first year or so, not the long-term compensation plan.
This is not meant to trick candidates. It should be explained clearly in the first interview, including the timeline, when the base may step down, and what success needs to look like.
The higher base gives the new hire stability while they learn the business, build relationships, and fill their pipeline. After 6 to 12 months, the commission opportunity should be more realistic because they are trained, active, and working from a stronger pipeline.
Better offers create better choices
The strongest candidates are usually not desperate. Most are already employed. They may be open to a move, but they are not going to take a step backward for an offer that feels weak, vague, or risky.
A job ad is not just a list of duties. It is a sales piece.
Candidates are asking:
“Why should I choose this job over the other ones I’m seeing, or move from the stable job I have?”
When the offer improves, the applicant pool often improves with it.
