In case you are looking for staff, here are the traits of the candidates I helped hire who made it across the finish line in 2025:
These were traits that were non-negotiable across all roles:
- Accountability – owns outcomes, no blame shifting
- Comfort being measured – accepts metrics and feedback
- Reliability & consistency – low drama, dependable execution
- Respect for process – follows systems before improving them
- Calm under pressure – emotionally regulated in stress
- Real-world operating experience – understands consequences
Role specific must haves:
- Residential Sales Associate: Listening, trust-based selling, closing comfort
- Commercial Sales: Listening, ability to start a conversation, drive, organization
- Production / Service: Quality focus, consistency, service mindset
- Office: Thoroughness, “glass half full” personality, technology skills
- Management: Decision ownership, systems thinking, enforcing standards
Just as important are the traits that did NOT correlate to a candidate’s hireablity:
- High sociability or outgoing personality (this was only important in the CSA role)
- High emotional expressiveness
- Fast talkers / verbal speed / quick closers
- Interview likability or “good vibes”
Backgrounds that the hires came from:
- Consequence-rich environments
- Careers which required daily/weekly accountability
- Customer-facing and problem ownership roles
- Operationally messy jobs
Longevity at previous jobs:
Most of the hires demonstrated 3–5 years of tenure in their prior roles. These are not job hoppers; they are professionals who stay long enough to learn, contribute, and deliver measurable results.
In some cases, a candidate may have had a shorter stint in a role that simply wasn’t the right fit. However, those instances were balanced by a consistent history of 2–5+ years in previous positions, showing stability, growth, and commitment over time.
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